Rel Play

Effective date: March 27, 2026

Last updated: March 27, 2026

Rel Play ("Rel Play", "we", "us", or "our") develops and publishes mobile games and related services, including but not limited to JigCharm and other current or future Rel Play games, apps, websites, and services (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Services.

If you do not agree with this Privacy Policy, please do not use our Services.

1. Scope

This Privacy Policy applies to:

• our mobile games and apps published by Rel Play
• our websites, including relplaygames.com
• any in-app features, support, promotions, notifications, or connected services we operate

Some features may only be available in certain games or regions. If a particular game has additional privacy notices, those notices will supplement this Privacy Policy.

2. Who We Are

• Developer / Publisher: Rel Play
• Website: https://relplaygames.com
• Contact email: organizationrelplay@gmail.com
• Mailing address: Not publicly listed

3. Age and Audience

Our Services are not directed to children.

Rel Play games may contain adult-oriented glamour, fashion, or mature visual themes and are intended for a general adult audience, not children. We do not knowingly collect personal information from children where prohibited by law.

If you believe a child has provided personal information to us, contact us at organizationrelplay@gmail.com, and we will take appropriate steps.

4. Information We Collect

Depending on the game and features you use, we may collect the following categories of information:

A. Information you provide directly

• support requests or emails you send us
• information you provide when contacting customer support
• information you provide if you participate in surveys, promotions, contests, or feedback requests
• content you choose to provide, such as imported photos or images, where supported by the app

B. Gameplay and app activity information

• progress, rewards, settings, session activity, and feature usage
• gameplay events, progression, purchases, ad interactions, and engagement metrics
• crash, diagnostic, and performance data
• notification preferences and consent choices
• subscription or entitlement state

C. Device and technical information

• device model, operating system, language, app version, timezone, country/region, and similar technical details
• app identifiers, instance identifiers, and device-level or advertising-related identifiers where available and permitted
• network, performance, and compatibility information

D. Photos, media, and user-provided content

Some of our Services may allow you to:

• import photos or images from your device
• save exported images or videos to your device
• share exported content through your device’s share tools

Depending on the feature, imported or generated content may be processed locally on your device, sent to our servers or service providers, or stored temporarily or persistently to provide the feature.

E. Purchase and payment information

If you make a purchase, subscription, or restore purchase:

• we may receive product identifiers, receipt status, subscription state, and transaction-related metadata
• we do not directly receive or store your full payment card information when purchases are processed by Apple, Google, or other platform payment providers

5. How We Use Information

We may use information to:

• operate, maintain, and improve our games and Services
• deliver gameplay features, rewards, subscriptions, purchases, and content
• save progress and preferences
• personalize the user experience
• provide customer support
• detect, prevent, and respond to fraud, abuse, cheating, policy violations, or security issues
• measure ad performance, attribution, and campaign effectiveness
• send local or remote notifications, where permitted
• comply with legal obligations
• enforce our terms, policies, and age/content restrictions

6. User Content and Content Safety

Some Rel Play Services may allow users to import or provide images or other media.

We may review, restrict, block, remove, or refuse to process content that violates our rules, including content that appears to involve:

• minors or minor-looking persons in sexualized contexts
• explicit nudity or pornography
• exploitative, abusive, or illegal sexual content
• content that violates third-party rights
• harmful, unlawful, or otherwise prohibited material

We may also use automated or manual methods to help detect prohibited content.

7. Ads, Analytics, and Attribution

We may use third-party services for advertising, analytics, attribution, monetization, and app measurement. Depending on the game and platform, these may include services such as:

• Apple App Store / App Store Connect
• Google Play
• Firebase
• Singular
• DevToDev
• LevelPlay / mediation partners
• ad networks and attribution providers used by our apps

These partners may process information such as:

• app events
• device/app identifiers
• ad impression and conversion data
• approximate location inferred from IP address or region
• technical and usage information

Their collection and use of data are governed by their own privacy policies and applicable platform rules.

8. Tracking and Advertising Choices

On iOS, where required, we request permission before tracking you across apps and websites owned by other companies for advertising or measurement purposes.

If you deny tracking permission:

• some advertising and attribution features may be limited
• you may still receive ads, but they may be less personalized

You can also manage privacy and advertising preferences through your device settings.

9. Notifications

We may request permission to send notifications, including reminders about:

• daily rewards
• gameplay return reminders
• app updates or similar engagement messages

You can disable notifications at any time in your device settings or, where available, in the app.

10. Photo Library, Media, and Sharing Permissions

Some of our Services may request access to your device’s photo library or media storage in order to:

• import images you choose
• save generated/exported images or videos
• share exported media

We only intend to use these permissions for the features presented to you in the app.

11. Legal Bases (Where Applicable)

Where required by applicable law, we process personal data on one or more of the following legal bases:

• your consent
• performance of a contract with you
• our legitimate interests in operating, securing, and improving our Services
• compliance with legal obligations

12. How We Share Information

We may share information:

• with service providers who help us operate the Services
• with analytics, ad, attribution, cloud, hosting, support, payment, or infrastructure providers
• with platform operators such as Apple and Google
• in connection with fraud prevention, security, or abuse mitigation
• if required by law, regulation, legal process, or government request
• in connection with a merger, acquisition, asset sale, financing, or business transfer
• with your consent or at your direction

We do not sell personal information in the traditional sense of directly exchanging it for money. However, some jurisdictions may define certain ad-tech or analytics sharing activities differently.

13. International Data Transfers

We and our service providers may process information in countries other than the country in which you live. By using the Services, you understand that your information may be transferred to and processed in other jurisdictions, subject to applicable legal safeguards.

14. Data Retention

We retain information for as long as reasonably necessary to:

• provide the Services
• maintain user accounts, progress, and entitlements
• comply with legal, tax, accounting, or regulatory obligations
• resolve disputes
• enforce our agreements
• prevent fraud and abuse

Retention periods may vary by game, feature, and legal requirement.

15. Your Rights

Depending on where you live, you may have rights to:

• access personal information
• correct inaccurate information
• delete certain information
• restrict or object to certain processing
• withdraw consent
• receive a copy of certain data
• appeal a privacy-related decision

To make a request, contact us at organizationrelplay@gmail.com. We may need to verify your request and identity where permitted or required.

16. California Privacy Notice

If you are a California resident, you may have rights under California law, including rights to know, delete, correct, and limit certain uses of personal information, subject to legal exceptions.

To exercise applicable rights, contact us at organizationrelplay@gmail.com.

17. EEA / UK Privacy Notice

If you are located in the EEA or UK, you may have additional rights under applicable data protection laws, including the right to lodge a complaint with your local supervisory authority.

18. Security

We use reasonable administrative, technical, and organizational measures intended to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

19. Third-Party Services and Links

Our Services may contain links to third-party websites, storefronts, SDKs, or services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version at this page and update the "Last updated" date above. Your continued use of the Services after changes become effective means you accept the updated Privacy Policy.

21. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

Rel Play
Email: organizationrelplay@gmail.com
Website: https://relplaygames.com
Address: Not publicly listed